Privacy Policy

Personal Data

The company L’Hôtel (hereinafter referred to as “the Company”)

This personal data protection policy aims to inform users of the website about the commitments made by the Company to ensure the protection of personal data.

By using the website, users accept the collection and use of their personal data as described in this policy.

Personal data collected via the website or through communications, particularly electronic communications, are processed by the Company.

The Company commits to processing the personal data collected in compliance with applicable laws and regulations, notably Law No. 78-17 of January 6, 1978, as amended, relating to data processing, files, and freedoms (“Data Protection Act”), and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”).

In case of modification or update, the revised policy will be posted on this website, indicating the date of the latest update. You should regularly check the website to stay informed of any changes or updates to the Company’s personal data protection policy.

Data Collected

Personal data may be collected when users:

  • Browse the website

  • Complete the contact form in the “Contact” section

Data collected in the contact form include: First and Last Name, Email, Message***

*Required fields

Purpose of Collection and Legal Basis

The collected personal data is processed for the following purposes:

  • To provide the requested services or information

  • To respond to questions and requests

  • To call the individual to schedule an appointment

The Company reserves the right not to respond to requests from individuals who refuse to provide certain information identified as mandatory in the forms.

Recipients of Personal Data

Personal data is intended for the Company’s staff.

Data Controller and Recipient: L’Hôtel, Data Protection Officer (DPO) of the Company.

Retention of Personal Data

The Company retains personal data only for as long as necessary for the processing purposes.

Personal data used for communication purposes is retained for 3 years. In the context of an ongoing client relationship, the Company may retain personal data for a longer period.

Security of Personal Data

The Company implements necessary measures to ensure the protection, confidentiality, and security of personal data collected. The Company also ensures that its partners with access to personal data maintain the same level of confidentiality.

However, the Internet is an open and unsecured network, and the Company cannot be held responsible for the security of personal data transmitted online.

About Cookies

We use various cookies on the website to improve interactivity and our services.

  1. What is a cookie?
    A cookie is a small data file, a tracker, deposited and read, for example, when visiting a website.

Use of these tools requires your consent if they are not strictly necessary for the website’s operation.

More information: CNIL – How cookies work and how to refuse them

  1. Which cookies do we use?
    We use audience measurement cookies. To adapt the website to visitors’ needs, we measure the number of visits, pages viewed, visitor activity, and return frequency.

Exercising Your Rights

Everyone has the right to:

  • Access, rectify, and update their personal data

  • Request the limitation of processing their personal data

  • Object for legitimate reasons to the processing of their personal data

  • Request the deletion of their personal data

They may also object at any time, without reason, to the processing of their personal data for communication purposes.

These rights can be exercised by sending a copy of an identity document with a signature to:
L’HÔTEL, Data Protection Officer (DPO)

L’Hôtel
Head office: 6, rue Henri IV, 44000 Nantes, France

A complaint can also be filed with the CNIL at any time: 3 Place de Fontenoy, TSA 80715 – 75334 Paris Cedex 07, France (https://www.cnil.fr)

For further information about the personal data protection policy in place, contact L’Hôtel, Data Protection Officer.

Last updated: December 2025

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